|
WARRANTY
Novinium recommends Ultrinium™ 732/733 fluids for the highest performance and value.
The Ultrinium 40-year warranty is available only with Ultrinium 732/733 fluids.
Less demanding applications, where only 20-25 years of life extension are required
for proactive or preventative life extension in lightly loaded cables in cool soils,
may utilize Perficio™ 011 fluid. Perficio 011 fluid is an improved version of first
generation rejuvenation technology, which had been widely applied prior to the introduction
of Ultrinium 732/733 fluid. Novinium provides a lesser warranty for these non-demanding
applications. This lesser warranty is competitive with warranties offered by vendors,
which supply earlier generations of rejuvenation technology. Click
basic warranty to view those terms.
Many circuit owners prefer a standard one-year workmanship warranty in lieu of a
of a Novinium extended warranty. Check with your Novinium sales professional to
learn how much you can save. We can tailor a warranty to your preferences.
NOVINIUM® WARRANTY
In the event of the failure of a treated Subsegment during the Warranty Period in
the Table set forth below, if the Customer is not satisfied with the service delivery
or performance of a cable Subsegment and makes a warranty claim, the Customer will
be provided a single cash refund for the Pro Rata Injection–Related Customer Charges
for the treated cable Subsegment that failed. If the customer does not identify
the failed Subsegment or the location of the failure in the segment, the shortest
Subsegment shall be assumed.
|
Warranty Period Table
|
Warranty Period (years)
|
|
Injection Process
|
Perficio™ 011 Fluid
|
Ultrinium™ 732/733 Fluid
|
|
UPR – Non-Demanding Applications
|
20
|
25
|
|
UPR – Demanding Applications
|
10
|
|
SPR – Non-Demanding Applications
|
25
|
40
|
|
SPR – Demanding Applications
|
20
|
The Warranty Period begins after injection when the Novinium equipment is removed
and the Warranty Period continues for the length of time specified in the Warranty
Period Table above.
The above remedies are suspended, but not extended: (1) where explicitly waived
by the Customer (see Exhibit F-3); (2) for a period of 120 days of Continuous Operation
after the date of any Discouraged Cable Diagnostic Testing; (3) for a period of
120 days after the date of injection, if the cable was not in Continuous Operation
prior to injection; and (4) for a period of 120 days after the date of Abnormal
Operational Excursion(s).
To make a claim, the Customer shall, within ninety (90) days of the dielectric failure
of the treated Segment, provide Novinium with a completed Novinium Warranty Claim
form (click here to download the form) and
a Novinium® warranty tag, if it is easily available. The warranty tag identifies
the Segment of cable that has failed. For the first year of the warranty period,
the refund will be made by Novinium. After the first year and until the warranty
period has expired, the refund will be made by Novinium Warranty Trust (NWT). Information
about the irrevocable NWT, blank warranty claim forms, and warranty waiver forms
are available at www.novinium.org.
THE SOLE AND EXCLUSIVE REMEDY OF THE CUSTOMER FOR WARRANTY CLAIMS WILL BE A CASH
REFUND. NOVINIUM SHALL NOT BE LIABLE FOR ANY ADDITIONAL DAMAGES OR ANY INCIDENTAL
OR CONSEQUENTIAL DAMAGES FOR ANY CLAIMS, INCLUDING BUT NOT LIMITED TO BREACH OF
WARRANTY AND BREACH OF CONTRACT.
THIS WARRANTY AND EXCLUSIVE REMEDY ARE IN LIEU OF ANY AND ALL OTHER WARRANTIES OR
REMEDIES, WRITTEN OR UNWRITTEN, EXPRESS OR IMPLIED, AND NOVINIUM HEREBY EXPRESSLY
DISCLAIMS ANY OTHER EXPRESS WARRANTY AND ANY IMPLIED WARRANTY OF MERCHANTABILITY
OR OF FITNESS FOR A PARTICULAR PURPOSE. NO EMPLOYEE OR AGENT OF NOVINIUM IS AUTHORIZED
TO GRANT ANY WARRANTY THAT IS GREATER OR DIFFERENT THAN THIS WARRANTY.
NOTE: NOVINIUM requests that if the cable has experienced a dielectric failure,
the Customer supply the failed portion of the Segment to NOVINIUM for complimentary
failure analysis. This is only a request and not mandatory to complete the claim.
NOVINIUM uses the failure analysis to refine the rejuvenation chemistry and injection
process. For complete sample handling best practices, see NRI 93, "Failure Sample
Handling" at www.novinium.com/instructions.aspx.
NOVINIUM® WARRANTY DEFINITION OF TERMS
Abnormal Operational Excursion(s) includes non-routine maintenance or operations
prior to the segment failure such as: (1) conductor currents or neutral current
greater than circuit design constraints; (2) operating temperature greater than
circuit design; (3) manual resetting of a recloser, such that it cycles through
more than a single cycle of reclosing operations; (4) physical manipulation of the
segment including dig-ins; or (5) any other operational practice inconsistent with
the cable’s original manufacturer’s specifications, act of a third party, or act
of God (except lightning strikes), which is believed to degrade the reliability
of connected circuits.
Continuous Operation Operation is when a cable has been energized for at
least 90 days of the pre-injection 120 day period.
Demanding Applications include:
- Cables with 19 or fewer strands, which are compact strands. Compact strands are
defined by ICEA S-94-649-2004, the IEC, or successors.
- Cables which are located in thermic, hyperthermic, or warmer soils as indicated
by the 2005 U.S. Department of Agriculture, Natural Resources Conservation Service,
Soil Survey Division, World Soil Resources survey map or any substantially similar
successor map.
Discouraged Cable Diagnostic Testing includes any exposure of the cable Segment
to (1) a voltage greater than 50 volts at any frequency below 50 Hz or above 60
Hz, (2) any exposure of the cable Segment to voltages at any frequency above the
rated voltage of the cable, (3) any cable testing with duration greater than 2 minutes,
or (4) any DC cable testing at a voltage greater than 1 kV.
Injection-Related Customer Charges include all charges directly required
to inject the cable, such as injection preparation, splice excavation required to
allow flow, and injection hourly and footage charges. Injection-Related Customer
Charges exclude all ancillary charges not directly required to inject the cable,
such as fault location and repair, transformer maintenance, bushing change out,
riser-pole rebuilds, delay, training, mobilization, and demobilization. Injection-Related
Customer Charges are recorded in NITS in the currency in which the Customer is invoiced.
Where the Customer currency is not in U.S. Dollars, a conversion to U.S. Dollars
at the exchange rate effective on the date the charge was incurred will be the amount
of the Injection-Related Customer Charges. This U.S. Dollar value of the Novinium
Warranty Invoice is the amount that will be utilized for the refund calculation
in the event of a warranty claim.
NITS, the Novinium Injection Tracking System, is a database of all cable
segments injected and all Injection-Related Customer Charges at
www.novinium.com/NITS.
Non-Demanding Applications are those that are not Demanding Applications.
Novinium Warranty Invoice is an output from NITS, listing all Injection-Related
Customer Charges.
Segment is defined as the length of a single conductor between two terminations,
and is identified with a unique 8-digit number at each termination with a pair of
Novinium warranty tags.
Sustained Pressure Rejuvenation (SPR) ) is the most advanced injection method
and provides the greatest post-injection circuit reliability. SPR is recommended
by Novinium for the highest performance and value. SPR is defined as: (1) injection
in polyethylene insulated cables where a pressure in excess of 50 psig is initially
maintained along the entire cable length being treated when the injection is complete,
and (2) all rubber insulated cables, whatever the pressure.
Unsustained Pressure Rejuvenation (UPR) provides a less robust treatment
option where splices in the cable are inaccessible. UPR applies to all injection
segments that are not Sustained Pressure Rejuvenation.
Warranty Waiver – Novinium provides the highest quality of craftsmanship
in all of its processes. As an integral part of all Novinium® brand injections,
the cable is inspected by Novinium certified field technicians for a variety of
flaws. Novinium recommends correcting identified flaws to assure the Novinium standard
of reliability. The procedures for identifying and correcting such flaws are promulgated
by the Novinium Rejuvenation Instructions, or NRIs. The most current NRIs are always
available online at www.novinium.com/instructions.aspx.
Occasionally, a circuit owner may desire to deviate from the quality recommendations
of Novinium even though the deviation may result in future reliability issues. The
circuit owner agrees by executing a Warranty Waiver (See Exhibit D-3. An electronic
version is available at www.novinium.com/pdf/WarrantyWaiver.pdf.),
that the remedy set forth in the Novinium Warranty will be suspended for the portion
of all segments, which suffer the identified flaw(s).
|